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Cloud ROI: Of the people, by the people, for the people
All else aside, maximizing ROI on your company's cloud investment really boils down to how well it works for your people.
View ArticleTo create personal customer connections, employees must be 'one with the...
Technology can make your customers love you or hate you. To ensure the former, consider a 2:1 investment of people vs. technology.
View ArticleHow Enova programmers gamified recruiting
The financial services firm's sofware engineers have gamified recruiting by challenging aspiring programmers to compete in a friendly game of poker.
View ArticlePutting the 'self' in service: How to empower customers to do it themselves
Customer satisfaction is the key objective when delivering any sort of service, with most organizations focused on constantly improving their results. Here are three important tips you should consider...
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